Terms Conditions

Mental Wellness Starts Here

Use of Services

Our services are intended to provide mental wellness support through therapy and related resources. You agree to use our platform responsibly and not for any unlawful or harmful activities.

Not a Medical Emergency Service

Our services are not designed for crisis or emergency situations. If you are experiencing a medical or mental health emergency, please contact local emergency services immediately.

User Responsibilities

Provide accurate and up-to-date information

Maintain the confidentiality of your account

Use services respectfully and appropriately

Appointments & Cancellations

Sessions must be booked in advance

Cancellations or rescheduling should be made within [X hours]

Late cancellations may be subject to a fee

Payments & Refunds

All payments must be made in advance

Refund policies may vary based on the service

Missed sessions without notice may not be refunded

Privacy & Confidentiality

We respect your privacy and handle your information securely. However, confidentiality may be limited in cases required by law (e.g., risk of harm).

Therapist Relationship

Using our platform does not guarantee a long-term therapist-client relationship. Therapists may change based on availability or user preference.

Limitation of Liability

We strive to provide high-quality services but do not guarantee specific results. We are not liable for any outcomes resulting from the use of our services.